show or hide this incident 21CN GI-B packet loss - Closed
15 Jul 14:10:33
Details
15 Jul 14:49:42

Lines on 21CN-BRAS-RED1-GI-B, 21CN-BRAS-RED2-GI-B,21CN-BRAS-RED3-GI-B and 21CN-BRAS-RED4-GI-B have been showing packet loss since roughly 11:00 today.

We have reported this issue to BT and are waiting on an update from them.

Update
16 Jul 14:13:13

Packet loss Is back on GI-B today, we are waiting on BT for an update and the IMT number.

Update
16 Jul 14:25:32

ALS:284492 BT are looking into this and will update us this afternoon.

Update
16 Jul 16:12:51

BT have raised an incident and BTO are investigating further,

Update
30 Jul 16:18:38

Packet loss issue has been resolved 

Broadband Users Affected 3.52%
Started 15 Jul 14:10:33 by AAISP Pro Active Monitoring Systems
Closed
30 Jul 16:18:38

Capacity upgrade

Blame BT
Updated 30 Jul 16:18:38


 
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